Tom Wood's Comments

Publishing is going through a disruption transformation because of new technology - the ebook. I think that the experience that Best Buy has concerning 'showrooming' is relevant. People go to Best Buy and feel the product, then order it online. I've done the same at B&N because the price difference was too dramatic to ignore. If bricks and mortar stores could solve that issue they would come up with a winning business model.

I notice that B&N devotes a lot of floor space (and inventory expense) to keeping multiple copies of many paper books on the shelf. At the same time they have a tiny cafe and almost zero seating elsewhere in the store. I think that's backwards. I think they would be more successful with a store-wide cafe setting with lots of seating while providing in-house WiFi to their catalog.

That WiFi could be subsidized with ads for books and other offerings. If they made the space an experience all by itself, they might even be able to charge an entry fee.
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I suspect that part of the problem is that the bike shops upsell them to the cleated shoes and pedals that lock your foot to the pedal. I've seen a few cyclists fall sideways while trying to get off. There was a physician at the Austin Veloway who fell that way, broke his hip, and died months later from a cluster of complications.
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Profile for Tom Wood

  • Member Since 2012/08/04


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