Thanks for the pointer and the great tips. Interestingly, tThe processing part sounds a lot like Stephanie Winston's TRAF system - Toss, Refer, Act (either now or later), and File. More here, if you're interested: How to process stuff - A comparison of TRAF, the "Four Ds", and GTD's workflow diagram - http://ideamatt.blogspot.com/2006/03/how-to-process-stuff-comparison-of.html).