I would agree that this incident did not require violence on part of the actor. He should have summoned management and had the kid removed. An annoyance cannot be reacted with violence. Violence on violence is one thing...when life or property may be invoveled...was the kid a jerk? Yes, but this is the product of a failed schoolastic/immoral/anything 'goes' culture. I work in law enforcement. If I drew a firearm everytime someone annoyed me I'd be in prison.

As a white male who only achieved an associates degree, which was paid for by myself--at a community college, I would think that is where any person of any income should start---even if you're applying with a GED. How much affirm. act. counts in these institutions is unbeknownst to me however. I do know I saw everybody from every background and race in these classes. I have no idea how any of these people got there. It was none of my business.
Affirm. Act. should be stopped. Case in point: And my own personal experience, and no, I wasn't turned down for a promotion over someone of another background...read on...
I got the promotion but after six months it was readily apparent I was way in over my "league". It was mainly computer skills and trust me...you will be found out VERY SOON if you can't keep up. This goes back to Affirm Act. If someone is only 'passed' on background or skin color or unqualified---ME, to meet quotas for federal aid, then those too won't hold a job long..not biased here but entrenched in reality...
I'm still there but only from the support of a female CEO that saw my work ethic and shortcomings. Went back to night school and polished up the comp. skills.

respect to all,