I work in a call center in the Philippines. I think it's a very stressful job that requires a lot of patience when you're dealing with troubleshooting computer problems over the phone. A lot of the customers I talk with are americans and most of them are nice and are deceived that they are talking to an american because I don't have a filipino accent when I talked to them in english. But I do feel sorry for my fellow agents (filipino & indians) who get discriminated because of their accents. Our salaries are low and we work at nights. I hope you can be more patient with us when you get routed to a non-american call center because all we want to do is help you with your problems. It's not our fault US companies choose our countries for their customer support.