justino 1's Comments
I work at a restaurant and we recently had some snotty foreigners come in and refuse to pay our automatic gratuity because "I don't work here, I don't have to follow your rules."
Pretty absurd. I honestly would have been glad to have the cops haul them off!
It would have been maybe more insulting/frustrating if it was a group of college students, who you expect to be able to sympathize with the food service industry grind.
That being said, I've had some terrible service and I get not WANTING to tip, but I always tip anyway because I don't need to make a point. Just tip small and don't go back.
Also consider that some states (Arizona, not sure about Pennsylvania), servers make less than minimum wage because they are expected to get tips.
Pretty absurd. I honestly would have been glad to have the cops haul them off!
It would have been maybe more insulting/frustrating if it was a group of college students, who you expect to be able to sympathize with the food service industry grind.
That being said, I've had some terrible service and I get not WANTING to tip, but I always tip anyway because I don't need to make a point. Just tip small and don't go back.
Also consider that some states (Arizona, not sure about Pennsylvania), servers make less than minimum wage because they are expected to get tips.
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If the menu says (as I'm assuming it did, because it usually does) that gratuity will be automatically included in the bill for parties of say 8 or more, it becomes a part of your bill not paid at the end of the day when you refuse to pay it. I can understand why people think this is crazy, but I honestly am going to side with what some people (probably servers themselves) are saying here.
And I'm not saying I would give worse service to a bad tipper. I have people come in who have never tipped me. I still put on the fake smile and they would never know my seething anger as I'm politely serving their table because to treat someone badly because they didn't tip me would be tacky. I afford the same courtesy to servers who for one reason or another offer me less-than-stellar service. 15 percent just because I know lots of things can factor into the service I get that I may not be aware of if I am not working there. I give people the benefit of the doubt and/or just try to maintain a standard of class. Even if they are plain terrible.
Oh, the argument that a server's job is easy is a joke. It's not a job you need a degree for, but you're on your feet all day and believe me, people are more often rude to servers than they are kind. It can be both physically exhausting and emotionally demanding, even if it's not rocket science. It's the same way in retail. You take a lot of crap from people for some of the lowest paying jobs.