Flew from Los Angeles, CA (LAX) to Boston, MA (MA) with a stopover in New York, NY (JFK). Flight from LAX to JFK was uneventful, but the flight to BOS was delayed. At first, they said it was something having to do with equipment, but I found out later that our crew didn't have enough time on the ground between flights.
Eventually, our flight was canceled, but we were told that American had arranged to have us take the Delta Shuttle to Boston. However, we had to go downstairs, get our bags, get on a shuttle bus and go to Laguardia airport to get that plane. OK, a pain, but what can you do?
We all head down to the baggage claim, and wait for what seemed like another 1/2 hour or so. The bags come out and ... they're not ours, they're from another flight ... the bags go back to wherever they came from, we wait around for another 15 minutes (at least), and finally get our bags. Then, it's out to the shuttle for the trip to the Delta Terminal at Laguardia.
We get to the Delta Terminal at Laguardia and are told that the they never heard of us, were never contacted by American, and the flight (the last flight of the day) is gone anyway. There is, however, one more flight out of Laguardia, on Northwest, out of another terminal. The Delta rep said he would call Northwest and tell them we were on our way there and call for a shuttle bus, but he couldn't guarantee that the shuttle would get us to the Northwest terminal in time to make the flight, so he recommended we share cabs and later try to get our money back from American. Which is what most of us did, and we made the Northwest flight and finally got to Boston.
I suppose it's possible that the Delta reps lied to us and had been contacted by American but didn't hold our flight, but I still blame American for taking so long to cancel the flight and putting us in that situation in the first place.
Flew from Los Angeles, CA (LAX) to Boston, MA (MA) with a stopover in New York, NY (JFK). Flight from LAX to JFK was uneventful, but the flight to BOS was delayed. At first, they said it was something having to do with equipment, but I found out later that our crew didn't have enough time on the ground between flights.
Eventually, our flight was canceled, but we were told that American had arranged to have us take the Delta Shuttle to Boston. However, we had to go downstairs, get our bags, get on a shuttle bus and go to Laguardia airport to get that plane. OK, a pain, but what can you do?
We all head down to the baggage claim, and wait for what seemed like another 1/2 hour or so. The bags come out and ... they're not ours, they're from another flight ... the bags go back to wherever they came from, we wait around for another 15 minutes (at least), and finally get our bags. Then, it's out to the shuttle for the trip to the Delta Terminal at Laguardia.
We get to the Delta Terminal at Laguardia and are told that the they never heard of us, were never contacted by American, and the flight (the last flight of the day) is gone anyway. There is, however, one more flight out of Laguardia, on Northwest, out of another terminal. The Delta rep said he would call Northwest and tell them we were on our way there and call for a shuttle bus, but he couldn't guarantee that the shuttle would get us to the Northwest terminal in time to make the flight, so he recommended we share cabs and later try to get our money back from American. Which is what most of us did, and we made the Northwest flight and finally got to Boston.
I suppose it's possible that the Delta reps lied to us and had been contacted by American but didn't hold our flight, but I still blame American for taking so long to cancel the flight and putting us in that situation in the first place.