also creepy and long. If you must watch, you can easily skip forward every few seconds and not miss anything. Walking out of a door takes 45 seconds at one point. And I'm about to start my period, so I'd usually be totally game for sappy movie shorts. No love here
I've flown a LOT. Southwest has been by far the worst - they try the least hard to hide their perception of passengers as cattle.
Delta is probably about the best; taking a Delta connection after a Southwest one is like upgrading from the baggage hold to first class.
CharlesNelsonReilly, most service industries carry a high expectation of positive customer interactions. Airlines have been doing this less and less well as they stretch their employees further and charge their customers for more little things to increase their profit margins. Everyone complains about poor customer service because it's true. Flying can be a harrowing experience even with good customer service, but when bad customer service is added on top, it's particularly unpleasant.
They weren't judged on whether or not they said anything in the room. They were judged on the amount of "distress" they reported afterward that they'd felt.
Which isn't a great way to measure racism. While MY racism may distress me, YOUR racism is not particularly distressing.
However, I don't fault the researchers for studying this area. I do agree actually that most of us are more racist than we'd like to admit (black, white, and others alike) and the degree to which our perceptions differ from our reality is an interesting question.
Hmph. Science says nothing of the sort about human females. Actually, males talk slightly more, though the amounts are practically the same.
This is one of those myths, like the "thousands" of words Eskimos have for snow, which get propagated even though there's nothing backing it up, and never was.
Delta is probably about the best; taking a Delta connection after a Southwest one is like upgrading from the baggage hold to first class.
CharlesNelsonReilly, most service industries carry a high expectation of positive customer interactions. Airlines have been doing this less and less well as they stretch their employees further and charge their customers for more little things to increase their profit margins. Everyone complains about poor customer service because it's true. Flying can be a harrowing experience even with good customer service, but when bad customer service is added on top, it's particularly unpleasant.
And now you know.
Which isn't a great way to measure racism. While MY racism may distress me, YOUR racism is not particularly distressing.
However, I don't fault the researchers for studying this area. I do agree actually that most of us are more racist than we'd like to admit (black, white, and others alike) and the degree to which our perceptions differ from our reality is an interesting question.
This is one of those myths, like the "thousands" of words Eskimos have for snow, which get propagated even though there's nothing backing it up, and never was.