Congrats on the 25,000 posts and here's hoping for 25,000 more. What's amazing is not the number of posts, but the quality of the posts. Well done! If I'm lucky enough to win, I'd love either the samuri umbrella or the buckyballs (I want it to be a suprize and I trust your judgment and good taste!)
McDonald's was clearly in the wrong for not refunding the money. The caller was clearly in the right for being upset and not standing for it. The police never (at least on the portions of the tapes I heard) told her to stop calling or that what she was doing (by calling 911) was improper or illegal. I'm not sure she should have been arrested or charged with any crime.
When I worked at a country club as a chef and a trainee asked if we had a "5 second rule", I said "what is that?" He said, "you know, if you pick it up within 5 seconds you can still serve it." I told him, "no, we have a 'footprint rule', if you can't see footprints on it, go ahead and serve it."