Two Important Things To Remember When Shopping In Japan

Japan puts a high standard on customer service. Much is expected from people who work as cashiers in stores; they should be “polite, well-groomed, and efficient.”

After all, if a store offers a sub-par shopping experience, Japanese shoppers are quick to go looking for a better one someplace else.

In other words, being a cashier is a stressful and draining job. And so it would only be appropriate to thank these people for their hard work. Unfortunately, many people forget even the most basic polite words: “please” and “thank you.” Twitter user @moroQma has these things to say:

“I think everyone should spend some time working as a cashier, to know what it feels like. That’s what I felt for the entire 15 years I worked part-time in a bookstore, and the things I desperately wish customers would do are:
  • Say ‘Please’ when they bring their items to the register
  • Say ‘Thank you’ when they receive their change
That’s really all I want. You can use whatever phrasing you feel like. If customers would just say these things, clerks would feel so much happier.”

SoraNews24 gives detailed instructions on how to say these two words in Japanese, as well as when to say these words. Check it out over at the site.

(Image Credit: SoraNews24)


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