"I just wanted a multigrain bagel," Rosenthal told The Post. "I refused to say 'without butter or cheese.' When you go to Burger King, you don't have to list the six things you don't want.
"Linguistically, it's stupid, and I'm a stickler for correct English."
Rosenthal admitted she had run into trouble before for refusing to employ the chain's stilted lexicon -- balking at ordering a "tall" or a "venti" from the menu or specifying "no whip."
Instead, she insists on making a pest of herself by ordering a "small" or "large" cup of joe.
Link via Geekosystem | Photo by Flickr user tristanf used under Creative Commons license
I believe in standing up for your principles. But is "the way I order something from a fast food joint" really a principle worth embarrassing yourself over?
Just do what I do: don't go to Starbucks.
I refuse to use Starbucks jargon too. There's one Starbucks in Chicago that doesn't use their jargon. I asked for a medium and they'll repeat it back to me as a medium. For that, they have a loyal customer
The part I love is the witness account that she started calling the barista names:
"She called [the barista] an a- -hole."
Now that's using proper English!
First key thing I was taught in high school English - You learn proper English so that later in life you can more effectively misuse it.
If you don't want to be upsold, don't patronize corporate fast-food chains.
I hope she wasn't ordering coffee too. It sounds as if she had too much already.
In any case, she shares my Jerk of the Week award with the JetBlue clown.
Mainly because I don't know how to pronounce venti.
..unless you are tenured, of course.
http://www.youtube.com/watch?v=jkpDEn7mGVY
Plus, didn't her mother teach her the old "You get more flies with sugar than you do with salt." theory. If you're really super nice, you'll get a LOT better results than when you're not fun to deal with.
Go to an actual local cafe and order a regular coffee.
Venti? Come on Starbucks. Stop sucking. Use small, medium and large like the rest of the world.
The clerks don't want to have to ask you this stuff, but they are required to do it, so why unload on them? Just say "No thank you." in a pleasant voice and move on with your life.
She sounds like an angry snob.
It seemed to me that the terms "tall" and "short" were local shorthand for the available sizes regardless of whether the espresso shop (or shack) was Starbucks or any number of other coffee startups.
I'd been to many bars across the region where I could order a "tall one" or a "short one" and receive the sized beer that I wanted. Nothing to do with Starbucks there.
So it seems to me that as Starbucks expanded out of the Northwest U.S., "short" and "tall" made them distinctive. Grande and ultimately venti continued that distinction.
Lastly, lattes in Boston stink. I miss you Diva Espresso in Greenwood!
Waiting for my lesson in proper usage of quotations,
-V
At Taco Belle they always say "Can I take your order" and after a couple of words they always interrupt me to ask if it is to go or eat in. One of the workers told me they are trained to do it that way.
I plan on not being such a pompous ass when I become a professor of English/literature.
Starbucks policy is basically "Just say yes," meaning, whatever the customer wants, we'll do it for them. If she just wanted a plain bagel, then she should have been given the standard, which is with cream cheese. The barista should not have egged the customer on.
English professor aside, why be such a nasty human being?! Life doesn't revolve around you, so suck it up like the rest of humanity and compromise. It's a few words in exchange for coffee and a bite to eat.
To clarify, "venti" does mean twenty in some languages; a "venti" sized drink is 20oz. (Iced Venti drinks are 24oz, so rather than saying "ventiquattro," it is kept "venti")
And as much as I love working for Starbucks, I'd say go to a different coffee shop if you've had repeated problems with the jargon!
Stop being so gullible for starbucks, people! I wish I could reach inside your brains and unscramble the stupid.
Just avoid Starbucks and be done with it.
Anyway, here in Ireland people are pretty forgiving about lingo, for instance, we say "chips" instead of fries and even McDs don't get annoyed when we ask for a small chips with our burger ^_^ Starbucks are only just making inroads here in the last 5 years or so and I've heard people saying small/medium/large and tall/grande/venti and being served just the same.
And I wouldn't take a class from a professor that believes that being clear and precise is improper use of English.