Times are hard and even restaurants are penny pinching. But are these restaurant tricks valid or are they just cheating you, the customer? Ben Widdicombe told all in his Slashfood article 10 Dirty Little Restaurant Secrets:
10. Using Cabbage in Place of Seaweed
Says a former maître d' at an expensive Chinese restaurant known for its celebrity clientele: "The owner figured his customers knew nothing about Chinese food (he was right) and was a genius at saving money. A specialty supplier used to provide edible seaweed for the popular seaweed appetizer, but when that got too expensive the boss began experimenting.
"The 'seaweed' on the menu ended up becoming thin strips of cabbage leaf, deep-fried, and then rolled in equal amounts of salt and sugar. It's possible even cardboard would taste good if prepared like that, but the dish remained a bestseller."
7. Topping Pitchers of Beer with Seltzer Water
Don't think the fiddling is restricted to top-shelf liquors, either. "In sports bars that sell pitchers of beers, the thing to do is to top the pitchers off with seltzer after the table has ordered like the third one," a source says. "The drunker the guys, the more seltzer they get." [...]
4. Serving Rotten Meat
A steakhouse employee in New York says that sometimes not all the meat is as fresh as it should be. "It's an old trick to keep the steak that's past its prime and wait until somebody orders it well done or medium-well," the insider says. "The more you cook the meat, the more you disguise its flavor. When I'm eating out I never order anything higher than medium rare, because I know how the kitchen gets rid of bad meat."
Care to share your own food service experience?
Nothing really obscene, but still...
Imagine not having napkins on the table in a diner.
Talk about cutting costs!
His response was "Yep! It's a tooth, and it's one that should have seen a dentist A LONG time ago"! The manager offered to get him a new serving coleslaw, but my boss said no thanks, he had lost his appetite.
Yeah, I've heard that Wendy's does do that as well. I'm alright with it, just as long as those patties didn't fall on the floor.
I now ensure those items are too damaged for re-use wherever I go.
Oh- and the rinsing off of items that hit the kitchen floor was pretty common stuff- if there was the time or inclination to do so.
One day, I was told to prepare the chickens for the roaster/spit thingie. I grabbed the case of chicken out of the cooler, and on opening it, was bowled over by the smell. It was a week outdated, and turning GREEN. The deli manager told me to wash it off in cold water and proceed.
I told her I wouldn't. She could do it herself if she wanted it done.
When I got home from work, I called and reported it to the health department.
Also, don't buy the cubes of cheese and pepperoni sticks. They just pare the mold off the bigger chunks and repackage it.
The sandwich spread made in the deli is leftover from the ends of meat chunks that are too small to slice. We always left out the head cheese and souse. That part's not too bad, but in order to make it look more pink and fresh, we were instructed to put in a couple boxes of cherry Jell-O powder...
I've got many, MANY more stories about grocery store delis and bakeries that would make you puke.
I never messed with peoples food no matter how much of a jerk they were.
Grilled chicken comes pre-cooked and frozen, all they do is "boost" it in a microwave.
They "boost" all of the sandwiches to make the bun (which was toasted way earlier in the day) warm and melt cheese.
The gravy for the chicken strips comes as a Mix that you just pour into water, it is then held in a warmer ALL DAY. Along with the chili and the BBQ pork.
There's plenty more i could tell but i'll just leave it at that.