Michel Cuhaci received a flawed copy of the book A Student's Guide to Maxwell's Equation, so he left a one-star review on Amazon. The author, Dan Fleisch responded and promised to send a replacement overnight. At the time, Fleisch did not realize how hard that would be on Christmas Eve!
Fleisch ended up flying from Ohio to Ottawa to deliver the book on Christmas Day, ending up back home after midnight. His journey reads like a comedy of errors.
http://www.daytondailynews.com/search/content/oh/story/news/local/2009/02/08/sns020809bookinside.html to story. http://www.amazon.com/review/R1OJWAR9L38UTF/ref=cm_cr_pr_cmt?ie=UTF8&ASIN=0521701473&nodeID to Amazon review. -via reddit
"I called (parcel services), and getting it delivered was out of the question," he said. "Then I thought, 'OK, maybe I can find a bookstore that had it in stock.' "
No luck — most bookstores had closed early.
"It got to be late afternoon. I couldn't find anyway to get it to him."
His next thought — he'd drive to Canada and deliver the $26 book himself.
"I looked at my iPhone and there was this massive blob (snowstorm) over the whole Northeast," he said.
Fleisch ended up flying from Ohio to Ottawa to deliver the book on Christmas Day, ending up back home after midnight. His journey reads like a comedy of errors.
Last week Cuhaci went back to Amazon and added a new comment about the book and its author.
"But I did not change the rating," he said. "I want people to look at my comment and see what a dedicated author he is."
http://www.daytondailynews.com/search/content/oh/story/news/local/2009/02/08/sns020809bookinside.html to story. http://www.amazon.com/review/R1OJWAR9L38UTF/ref=cm_cr_pr_cmt?ie=UTF8&ASIN=0521701473&nodeID to Amazon review. -via reddit
It's just the type of guy he is. :)
Kinda glad to see that it's getting recognition!
If I buy a motherboard on Newegg and it comes dead on arrival, I don't give it a one egg rating. I'd return it and get a new one or just a different mobo.
Shame the author went out of his way for a person like that. Nice of him to do such a thing, but for someone like that? That one stupid rating could force him to lose lots of sales for no reason.