Here's an example of fantastic customer service from a dollar store in Fort Worth, Texas:
A Family Dollar clerk in Fort Worth, Texas was charged with aggravated assault with a deadly weapon after police said he used a crowbar to club a deaf customer. Cody Goodnight, 30, has been deaf since before the age of 2 and uses sign language to communicate.
When Goodnight tried to pay for two bottles of Sprite with a $5 bill he was assaulted by the store clerk. Investigators said the clerk, 20-year-old Ricky Young told them he thought Goodnight was being rude by not talking to him and hit him in the head with a crowbar.
http://www.star-telegram.com/629/story/257747.html
That one doesn't banish it to the "strange" part of the news.
What I find oddest about the clerk's story is that he says that he thought the customer was going to attack him (that's why he clubbed him). Of course he didn't report it to the police, instead erased the security tape.
"I think I’d carry a little card with me to show people I had interaction with that I was deaf."
Some Deaf people carry cards and notes for the hearing.
For my son (who is also mildly mentally retarded) I put cards in his jacket, backpack, and "trapper keeper" that tell anyone he shows (or if they find him) that he is Deaf, and it provides our contact information. On the back of the card, it says, "I am Deaf, please help me."
About the only tension I can recall is from hearing friends who lived in a dorm at college with a lot of deaf people. Everything was peachy except the deaf folks liked to play their music REALLY REALLY loud (even if totally deaf, they stll feel the vibrations) and some of the deaf folks were unaware their amorous adventures in the sack were also very loud.
But boy, if he isn't going to get some money...
I know many deaf people who can only sign but never have witnessed such an idiotic attack on them. Maybe staring bec of the signing, but THAT? That clerk has clearly some mental problems .. I'd say that the clerk is the one who's disabled, not his deaf victim.
We are only reading one side of the story. It is possible that he was rude to the clerk, and the clerk way over-reacted.
Deaf people are human beings, too. How do you know he's not just taking advantage of his impairment now, for sympathy?
If he could hear, and the clerk attacked him because he mumbled, would this be such big news?
(Texan)