Some firms in China train their customer service staff members to smile with a chopstick. Keep it between your teeth. Don't touch it with your lips. And above all, don't drop it. You. Will. Smile. Understood?
Link -via American Digest | Photo: Asianews
Is this being done in China? Are all of the people in the picture Asian? John has done nothing but present the facts.
You're being way too critical and sensitive, nihil.